FAQs

• PRICES

  Prices of goods and other charges displayed on the Eye Ride Motorwear website are quoted in US Dollars. Prices of goods and other charges displayed on the Eye Ride Motorwear website are current at time of display. These prices are subject to change without notice by Eye Ride Motorwear. Additional delivery, handling or other charges may apply.

• ORDERING

  Eye Ride Motorwear reserves the right not to provide goods or services or cancel orders (or part thereof) at our sole discretion at any time. Without limiting the operation of any other Terms and Conditions herein, we will not be held liable for loss or damage arising from the exercising of these rights.
  
  If you need to cancel an order, please This e-mail address is being protected from spambots. You need JavaScript enabled to view it Eye Ride Motorwear immediately. If we have not yet accepted payment for an order, cancellation of the order is within our sole discretion. If we have accepted payment for an order, any request to cancel or refund the order will not be accepted. For prescription eyewear questions, or to place an order please This e-mail address is being protected from spambots. You need JavaScript enabled to view it or call (800) 959-6001 during our business hours of Mon-Thurs 8:00-4:00 and Fri 8:00-2:00 PST. We cannot process bi-focal or progressive prescriptions. Please note due to the unique nature of prescription orders, we are unable to to offer any type of refund or exchange on any prescription order, without exception. Once your order is placed it cannot be changed.

• DELIVERY

  It is your obligation to provide the correct delivery information at the time of ordering. Should there be any omission or error in the delivery information, Eye Ride Motorwear is not obliged to resend the order to the correct delivery destination at our expense. Eye Ride Motorwear cannot guarantee the date or time of delivery. Eye Ride Motorwear is not liable for any loss or damage caused by late delivery or cancellation of an order.

• REPLACEMENTS & RETURNS

  As the manufacturer, we take special pride in the quality and performance of our eyewear. We stand behind the products we manufacture, providing an exclusive Lifetime Replacement Guarantee with every pair sold. Our warranty covers everything except scratched lenses or damage caused by negligence or misuse. The only cost incurred is a small $5.95 shipping and handling charge for sending the repaired or new pair of eyewear back to you. Whether you purchased directly from Eye Ride Motorwear or from any of our authorized retailers and resellers, you're covered under this guarantee. Unlike most eyewear manufacturers, there is no cost or plan to purchase the Eye Ride lifetime replacement guarantee. Our replacement guarantee is free and included with every pair sold, regardless of where the eyewear is purchased. For more information please visit the Eye Ride Lifetime Guarantee page on this web site. If you do not see your pair of eyewear that is in need of a warranty replacement on our site, please This e-mail address is being protected from spambots. You need JavaScript enabled to view it us.

• CHANGING LENSES - MULTI LENS SYSTEMS
  

  Please follow these instructions to change your Multi Lens System lenses. Feel free to This e-mail address is being protected from spambots. You need JavaScript enabled to view it us with any questions.